Your manuals and your senior people, on one phone in the bay. Five seconds, cited to the page and to the person who actually figured it out. The supervisor stops being interrupted, the new tech stops guessing, and the senior stops being the only one who knows.
The tech in the bay is the loudest user. The seat that signs the contract isn't his. Here's what shifts for the other three people in the yard.
Time to answer drops from a quarter hour of PDFs to under five seconds. Senior knowledge gets logged and attributed instead of leaving in someone's truck. Every answer cites the page and the person, so the second time a question gets asked, it's the cheap one.
Yardwise answers the questions your techs would interrupt you with, and routes back to you only for the calls that actually need judgment. Every captured note waits for your approval before it joins the record. You start to see what the bay is asking without leaving your bench.
When the system cites your fix, it says your name. Voice in, supervisor approves, your call lives in the right vehicle's record. Next time the same question lands, the answer already has your fingerprint on it. That matters when you're six months from retirement.
A real ask, on a real phone. Tech holds the button and asks his question the way he'd ask another mechanic. Five seconds later, the OEM manual page is on screen with the senior's override right under it. Both cited.
The manuals you already pay for. The knowledge your senior people already carry. Both, in the tech's pocket. Cited.
Drop in PDFs. Workshop binders, OEM bulletins, owner manuals. Photos of binder pages from the file cabinet. Anything that isn't already text gets OCR'd. Once it says Ready, every page is searchable and every chunk knows what make, model, and year it came from.
Your senior people know things the book doesn't. The bolt that always strips on the 2017 chassis. The trick that gets the charge port latch open in winter. They talk into their phone, tag what conditions it covers. A supervisor signs off before it ever reaches a junior tech's answer. No sticky notes on the toolbox.
Push the button. Ask the question the way you'd ask another mechanic. Hear the answer over bay noise in five seconds. Manual page on top. Your senior's note underneath. Both sourced. Ask about Bus 247 by number, you get answers about Bus 247. The manager dashboard shows what's being asked and which questions stumped it.
From a transit agency running mixed propulsion to a county public works shop with three techs and two hundred vehicles. The retiring senior's brain is always the bottleneck.
OTR tractors, regional fleets, spot trailers. The foreman who knows every unit by number is the one about to retire.
Talk to us →A backhoe, a sweeper, an EV pickup, and a refuse truck in one shop. The only person who knows all four is the one you can't afford to lose.
Talk to us →Your team moved from diesel to hybrid to battery electric. The know-how on each platform sits in different people's heads. One place to find it.
Talk to us →Summer is the window. The shop that finds answers fast does the right work before school starts. The other one is still sorting it out in September.
Talk to us →Every bucket truck rolls when the grid goes down. Specialty equipment needs specialty knowledge on call, not buried in a binder nobody can find at 2am.
Talk to us →Bring two or three manuals and a question your best mechanic always gets asked. We'll show you the answer in under a minute.
We'll set up a workspace with your manuals in it. Spend fifteen minutes with one of your senior people getting voice notes down. Let your bay floor use it for an afternoon. No commitment. Founders take every call.